More Experience

     Designer Checks - Customer Service (Call Center) Agent (January 1998 – August 1998)
Anniston, Alabama

• Assist Customers by taking orders, answering questions and explaining Internet service.
• Updated customer database.
• Upselling and achieving Highest sell four months in a row.

     United Buyers Service - Customer Service Manager (May 1995 - September 1997)
Yonkers, New York

• Supervised and trained personnel in four locations (three states).
• Supervised order taking, refunds and returns.
• Tracked orders and helped customers both in person and on the phone.  
• Make weekly reports both written and oral to home office.
• Place orders with venders and setting up accounts with new venders.
• Database administration and software development.

   Uniway of Tampa - Customer Service Representative and Salesman (May 1994 - May 1995)
Tampa, Florida

• Order taking, refunds and returns
• Tracking orders and Helping customers both in person and on the phone.
• Sold memberships in the Buying Club.

   The Prestige Group - Computer Programmer-Operator (July 1993 - May 1994)
Decatur, Georgia

• Set up business on windows based computer.
• Developed windows based programs for advertising firm.

   WGUN-Radio - Program Director, Morning Drive Announcer and Salesman (February 1990 - July 1993)
Atlanta, Georgia

• Supervised and trained staff of announcers.
• Screened all material to be aired
• Contacted record companies to obtain music and promotional material.
• Produced and announced morning drive air shift.

  WANA-Radio - Program Director, Morning Drive Announcer and Salesman (August 1986 – February 1990)
Anniston, Alabama

• Screened all material to be aired
• Contacted record companies to obtain music and promotional material.
• Produced and announced morning drive air shift.

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